The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Performance may relate to: | concepts and planscustomer service outcomesproductive use of property and assetsstrategies and placement of capital in property for investment. |
Relevant people may include: | accountantsanalystsclientsgovernment personnellegal representativesmanagement and colleaguesmembers of industry associationstaxation specialists. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelinesbusiness and performance planscomplaint and dispute resolution proceduresemergency and evacuation proceduresemployer and employee rights and responsibilities goals, objectives, plans, systems and processeslegal and ethical requirements and codes of practicemission statements and strategic plansOHS policies, procedures and programspolicies and procedures in relation to client servicepolicies and procedures relating to own role and responsibilityquality and continuous improvement processes and standardsquality assurance and procedure manualsrecords and information systems and processes. |
Clients may include: | developersfinancial institutionsfund managersinternal and external property groupsinvestment organisationsjoint venturesowner-occupierspartnersunit trustees. |
Client needs and expectations may relate to: | immediate capital gainslong-term capital gains. |
Consultative processes may include: | face-to-face meetingstelephone, facsimile and written communication. |
Source documents may include: | business planscomparative market datadepreciation schedulesfinancial documentsgovernment statisticsmarketing plansproperty valuation statementsqualitative and quantitative datareports and inventoriestaxation records. |
Legislative requirements may be outlined and reflected in: | Australian standardsgeneral duty of care to clientshome building requirementsprivacy requirementsrelevant federal, and state or territory legislation that affects organisational operation, including:anti-discrimination and diversityenvironmental issuesEEOindustrial relationsOHSrelevant industry codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common lawstrata, community and company titlestenancy agreementstrade practices laws and guidelines. |
Specialist advice may be sought from: | architectsbankers and financiersbuildersenvironmental auditorsgovernment officialsinvestment consultantsmembers of industry associationsreal estate agentssolicitorstechnical expertsvaluers. |
Performance of portfolio may be influenced by: | capacity to improve assetscapital growth versus short-term gaincash flowschange to organisational structuredemographicsgearing possibilitiesgeographic aspectslimits to financial resourcesreturn on investmentreturn versus risk |
| taxation considerationstype of property or facility. |
Market conditions may relate to: | availability of alternativesbusiness confidenceeconomic conditionslevel of competition. |
Industry benchmarks may include: | discounted cash flowemployment ratesindustry association performance indexinflation rateinternal rate of returnlife cycle costingpublished vacancy factorstenancy mix. |
Recommendations may include: | new finance arrangementsnew tenant or lease arrangementsrebuildingredevelopingrefittingrefurbishment and fit-outsrenovationrepackaging. |
Business equipment and technology may include: | computersdata storage devicesemailfacsimile machinesinternet, extranet and intranetphotocopiersprinters and scannerssoftware applications, such as databases and word applications. |
Feedback may be obtained from: | clients and colleagueslegal representativesdocumentation and reportsquality assurance dataquestionnairesregular meetings. |
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